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ANALISIS SENTIMEN PELAYANAN AKADEMIK MENGGUNAKAN NAÏVE BAYES DAN SUPPORT VECTOR MACHINE. Jurnal Interkom: Jurnal Publikasi Ilmiah Bidang Teknologi Informasi dan Komunikasi, [S. l.], v. 21, n. 1, p. 12–20, 2026. DOI: 10.35969/z3jvb913. Disponível em: https://e-journal.rosma.ac.id/index.php/interkom/article/view/518. Acesso em: 23 oct. 2026.