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Systematic Literature Review Implementasi Service Operation Dalam Kerangka Kerja Information Technology Infrastructure Library (ITIL) di Indonesia: Tren Penelitian, Manfaat dan Tantangan. interkom [Internet]. 2022 Jul. 26 [cited 2026 Oct. 23];17(2):81-97. Available from:
https://e-journal.rosma.ac.id/index.php/interkom/article/view/232